UK DELIVERY:
Spairs Offers FREE 48hr Tracked UK Delivery On Every Order!
Orders are shipped from our UK warehouse same day wherever possible and Royal Mail deliver in 48hrs including Saturdays (Tracking is included with every order) or choose to upgrade to 24hr UK delivery from just 99p!
However, due to delivery issues that we cannot control please allow up to 7 days before contacting us about your order – just because every so often courier parcels can be delayed with the postal service due to very high volumes.
Please note, orders placed after 4pm on Fridays will not be dispatched until the following Monday.
If you wish to change the delivery address on your order, we may be able to do this if you contact us within an hour of your order being placed. In this case, please follow the instructions below.
Email amend@spairs.co.uk, with your name, order number, correct address details and a contact number, and we’ll do our best.
Please note, we are unable to make changes to items in your order.
No more waiting in or missed deliveries!
Shipping box dimensions: 2.3 x 34.8 x 24.5cm. *Applicable to individual pack options only; where more than 1 pack is ordered items will be shipped in a larger outer box.
FREE TRACKED DELIVERY to the following places...
England
Guernsey
Jersey
Northern Ireland
Scotland
United Kingdom
Wales
UK CLICK & COLLECT
Click & Collect UK 48hr - FREE aims to deliver your parcel to your chosen collection point within 2 working days. Please note, orders placed after 4pm on Fridays will not be dispatched until the following Monday.
When you select a Click & Collect (Royal Mail's Local Collect service) delivery option, you will be asked to enter your postcode, then select from a list of your nearest collection points. Once your order has been delivered to your collection point you will receive an email notification that it is ready to collect. Bring the email confirmation and a form of identification in the name of the person the item is addressed to in order to collect your parcel. Click here to see full details of Royal Mail's Local Collect service.
HOW DO I TRACK MY ORDER?
Tracking is provided for UK orders. Once we have dispatched your order, you will receive an email containing your tracking number, and a link to track your parcel using Royal Mail's tracking service. Royal Mail will send you tracking updates via email and SMS text message.
Orders can also be tracked via our order tracking page: Track Now.
DELIVERY TO EUROPE:
Delivery to Europe is £4.49. EU customers please note the following costs you may encounter on delivery:
As of 1 July 2021, items imported to the EU with a value of €22 or less became no longer exempt from VAT.
Good and gifts above €150 may be subject to VAT, custom duties and clearance fee.
Local postal services and carriers are also charging a handling fee.
This is based on SPAIRS.CO.UK's understanding of current rules (and customer feedback).